Start earlier than feels necessary
Connectivity is often one of the last items on a moving plan and one of the first problems on moving day. Service at a new address can take time to arrange, so raise it as soon as you have the address.
As soon as you have an address
Check what service is available there.
Tell your current providers about your plans, and check your contract terms.
Ask whether your phone numbers can move with you.
A few weeks before
Book installation at the new site, ahead of move-in.
Walk the space and plan desks, equipment, and Wi-Fi coverage.
Update your list of lines and devices.
Decide when the old service should end.
Moving day
Keep the old service live until the new one is confirmed.
Test internet, phones, and payment systems before staff arrive.
Have a mobile backup ready for urgent calls.
After the move
Update your address and numbers wherever they appear.
Return any equipment that needs to go back.
Confirm the old service has ended and billing has stopped.
Before You Sign: Questions for Any Business Internet or Phone Contract
What to check in a service contract before you commit, so there are fewer surprises later.
Internet for Things: What It Means for Your Business
A plain-language look at connecting the devices your business depends on, and what to think through before you do.
Keeping Connected Devices Online: A Planning Checklist
A checklist for the sensors, terminals, cameras, and equipment that need to stay connected, even when nobody is watching them.